FAQ - Lousun

1

Are you a factory or a tracking company?

We are a Chinese manufacturer for 16 years and mainly produce hunting, tactical, archery and fishing etc. outdoor bags.

2

How do I know the quality of your products?

We have lots of customers in Europe, US, Middle East, Australia, you can go and visit customer’s brands to check the quality, also we can send the new approval samples for checking before ordering.

3

What is your minimum order quantity (MOQ) for outdoor bags?

MOQ is 200pcs per style per color, if for full container of 20 foot or 40GP or 40HQ, quantiites could be flexible.

4

Could you produce customers’ logos please?

Yeah, we can do embroidery, screen print, transfer print, plastic label, all vivid and qualified.

5

How many years will I be able to use the bags?

2 years lifetime, in fact 3-4 years is OK.

6

How do you pack the goods?

Usually each bag is with an PE transparent polybag bag and 10-20 pcs normally were packed into a 5-layer export carton, and then load for 20 foot or 40GP or 40HQ container.

7

What is your delivery time?

If with stocked materials, delivery is around 30-45 days after received pre-payment, if need to order raw materials, it needs around 60-75 days.

8

What are your terms of payment?

T/T used mostly, also Western Union, L/C at sight.

9

How long is your warranty?

2 years.

10

What is your pre-sale service?

Full catalogue with photos, sizes, descriptions, quantities and prices for choice, we can send out detailed production information for the interested styles, also can help customer check volume for full container loading.

11

What’s your sale service?

*24 hours whatsapp, email, calling service
*Supervision and information about production schedule.
*By video to inspect bulk production
*Container loading informing.

12

What is your after-sale service?

*Provide certificates as required, e.g. CO, Form A and etc.certificates.
*Responsible for each selling quality feedback and always positive to solve.